locations within the relationship

We focus on:-

1. the lawyer's open and surreptitious research; the real state of his current knowledge; what he's thinking and doing privately on your case and other relevant cases

2. his overt and covert use of partners, juniors, 'teams'. His surreptitious covert delegating

3. how he estimates, bills, calculates; his and his firm's billing targets

4. his use of off-the-shelf ready-to-go library of precedents etc.

5. his availability, silences, disappearances

6. his other customers and activities; his associations and associates.

1. We'll put your file in order, create a log and archive of all relevant data and create a relevant financial account.

2. We'll keep:-

• your file fully updated in real time

• your diary

• your inventory

• your relevant accounts

• a real-time log, archive and ledger of every relevant thing

3. You'll have your own real-time MHNA dashboard, calendar, account and library via our proprietary TYBO™ SuperVision software and app.

4. We'll give you our 24-7 direct-dial phone+Whatsapp number!

5. We'll draft:-

• your own initial and continuing narrative of your problem supported by relevant source material from your file

• your own initial and continuing instructions to your lawyer that clearly delineate your needs and objectives

• your own terms of business: how you work is as important than how the lawyer works

• your relevant written communications to your lawyer and relevant others.

We focus on:-

1. the customer's initial and ongoing instructions, directions, requirements, wishes and expectations

We draft and craft those instructions and assemble supporting documents and other data. We can take witness statements etc. We correlate the customer's mind with the lawyer's behavior. We prepare a full dossier for the lawyer and ensure he genuinely 'gets' every relevant point

2. the cogency, coherence, clarity, responsiveness and relevance of communication on each side. Is each side coming across clearly?

We draft communications from the customer to the lawyer on any relevant issue and keep micro-detailed communication logs per point, pixel and penny

3. sufficiency, insufficiency, intelligibility, relevance of the customer's data. Is the customer dressing up or suppressing anything the lawyer needs to know?

We prepare the whole package of data from customer to lawyer with accompanying log, chronology, summary, archive, etc.

4. money: we deconstruct, reconstruct, authenticate and validate every penny touched and not touched by the lawyer including bills, money on account, etc. Is the relationship producing any net return?

We focus on:-

1. the lawyer's real and pretend knowledge and understanding of front-office subjectmatter as demonstrated in his interaction with the opposition and relevant genuine honest business people, specialists and practitioners. Is he applying his acumen to your advantage?

2. his competence and credibility with the opposition; his insights, empathy, perception, perspicuity. Or is he just faking it?

3. his effectiveness and cost-effectiveness in cracking front-office issues and getting the right result. Is he a businessman or a hack? 

('Recourse' is our generic term of convenience for litigation, arbitration, mediation, conciliation etc.)

We focus on:-

1. information, interpretation, opinion and advice in the first place from the lawyer to the customer on relevant dispute resolution issues, techniques, costs, risks, options, alternatives

2. billing targets and other incentives to not settle a dispute

3. cost and risk modelling; good and bad scenarios per issue and holistically; lose-and-win simulations

4. scrutiny, analysis, evaluation, simulations etc. of pleadings, interim activity, interlocutory activity, trial and appeal activity

5. each relevant proposed and actual tribunal: deep due diligence on every relevant feature correlated to every relevant point and issue.